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1. How does one pay for goods in the Tuva Tøv Net boutique?
A: You can just pay with a credit card, either VISA or MasterCard.
2. Can I trust that it is safe to pay with a credit card in this Net boutique?
A: Yes, you can. Tuva Tøv’s Net boutique uses a payment solution provided by the company DIBS, which is used by a number of Norwegian Internet companies.
3. If I change my mind about the purchase, what rights do I have?
A: When you shop by the Internet, you have according to law 14 days to change your mind. The deadline is reckoned from when you bought the article or the service, provided that the salesperson has complied with the legal disclosure requirement and the regret time limit is accepted.
4. Are the products from Tuva Tøv washable?
A: Washing: In a machine on a wool setting, or hand wash at 30°C/86°F. Spin dry and stretch out to shape, steam press the fabric as necessary.
5. How durable are the products?
A: In normal daily use the soles of the slippers should last about a year.
6. Can the products’ colors rub off?
A: No, the products have been pre-washed so that all loose color is gone.
7. Can the products be purchased at another place besides Tuva Tøv’s Net boutique?
A: The products can be purchased in Husfliden in many places in Norway.
8. Where are Tuva Tøv’s products produced?
A: All production takes place in Stadsbygd in Sør-Trøndelag, a little settlement in mid-Norway.
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